Your privacy matters to us.
This policy explains what personal information Stichting Prinses Wilhelmina Fonds (PWF) collects, why we collect it, how we protect it, and the choices you have.
Who we are
Stichting Prinses Wilhelmina Fonds is a foundation based in Willemstad, Curaçao, supporting people affected by cancer since 1949. When we refer to “PWF,” “we,” “us,” or “our” in this policy, we mean Stichting Prinses Wilhelmina Fonds. This policy applies to information we collect through this website and in the course of providing our services.
Information we collect
We collect information that you choose to provide to us, and a limited amount of technical information that is gathered automatically when you use our website.
Information you provide includes your name, email address, telephone number, and any message content when you contact us through our contact form, request support, subscribe to updates, or make a donation. When you donate, your payment is processed by a third-party payment provider; PWF does not collect or store your full card or bank details.
Information collected automatically may include your device type, browser, general location, and how you navigate the website. This is gathered through cookies and similar technologies, as described in our Cookie Policy.
How we use your information
- To respond to your questions and requests for support
- To provide and coordinate our psychosocial, practical, and family services
- To process and acknowledge donations
- To send updates or newsletters you have requested
- To understand and improve how our website is used
- To meet legal, regulatory, and accountability obligations
How we share information
We do not sell your personal information. We share it only when necessary: with trusted service providers who help us operate (such as website hosting and payment processors, including CX Pay and Sentoo), who may only use it to perform services for us; or when required by law or to protect the rights and safety of individuals and our organization.
How long we keep information
We keep personal information only for as long as needed for the purposes described here, or as required to meet legal and administrative obligations. When information is no longer needed, we take steps to securely delete or anonymize it.
How we protect your information
We treat the information you share with us as confidential and apply appropriate organizational and technical measures to protect it. Conversations with our social workers and care staff are handled with the same care and discretion as the rest of our services.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, to limit how we use it, or to unsubscribe from communications at any time. To make a request, contact us using the details below and we will respond as promptly as we can.
Children’s privacy
Some of our programs support children affected by cancer, and in those cases information is provided and managed with the involvement of a parent or guardian. We do not knowingly collect personal information from children through this website without appropriate consent.
Links to other websites
Our website may link to other organizations, such as partner foundations or resources. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “last updated” date above. Significant changes will be communicated where appropriate.
Contact us
If you have questions about this policy or how we handle your information, please contact us at info@prinseswilhelminafonds.cw, by phone or WhatsApp (text only) at +599 9 461 1998, or by post at Scharlooweg 52, Willemstad, Curaçao.
This policy is provided as a general template and should be reviewed by a qualified legal advisor before publication to ensure it meets all applicable requirements.